Returns & Exchanges
At Underbrush, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day window for returns or exchanges on all unworn items. Our goal is to ensure your wardrobe fits your lifestyle perfectly while maintaining our commitment to quality and service.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package with Care
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Attach the Label
Download and print the prepaid shipping label provided through the portal and securely affix it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier; you will receive a confirmation email once our team has processed your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing